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AI Cannot Fix Bad Hardware Decisions

Jordan Wilson, President & Owner of CasterHQ
Jordan Wilson
President & Owner, CasterHQ
15+ years in industrial casters & wheels (OEM, facilities, MRO)
Why software optimization fails when mechanical fundamentals are wrong.

Overview

AI and automation improve visibility, optimization, and coordination. They do not change physics.

When hardware decisions are wrong, no amount of software can recover lost performance.

Where AI Actually Helps

  • Route optimization
  • Predictive maintenance scheduling
  • Fleet coordination
  • Demand forecasting

These tools improve efficiency when the mechanical system is already correct.

Where AI Stops

AI cannot reduce rolling resistance caused by the wrong wheel material. It cannot prevent bearing failure caused by undersized load ratings.

  • It cannot change floor conditions
  • It cannot correct scrub geometry
  • It cannot eliminate shock loading

Software optimizes within physical limits. Hardware defines those limits.

Common Failure Patterns

Across automation and AGV projects, failure patterns repeat.

  • Premature wheel wear
  • Increased push or drive force
  • Noise and vibration
  • Unexpected downtime

Failure Drivers by System Layer

Layer Common Issue Impact
Software Logic and routing errors Moderate
Controls Sensing and calibration Moderate
Mechanical Wheels, bearings, floors High
Environmental Debris, joints, gradients High

This table can be converted into a stacked impact chart for presentations or internal reviews.

What Works Better

  1. Start with floor conditions and duty cycle
  2. Size wheels and bearings for real loads
  3. Reduce rolling resistance before optimizing routes
  4. Validate mechanical systems before scaling software

This approach is outlined in detail in the 2026 Industrial Forecast.

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