Verified Purchase Reviews
1,850+ Verified Customer Reviews — Industrial Casters & Wheels
Every review below comes from a customer with a confirmed shipped order. Reviews are collected and hosted by TargetBay, a third-party review platform, and published unedited at every star rating. Two review types run side by side: store reviews covering ordering, spec help and fulfillment, and product reviews attached to the exact SKU purchased.
4.8★★★★★
Average Verified Rating
From 1,852 verified reviews as of August 21, 2026 · Most recent review: August 17, 2026
100%
Verified Buyers Only
CasterHQ Rating Breakdown
CasterHQ holds a 4.8 out of 5 average across 1,852 verified customer reviews as of August 21, 2026. That total is 1,419 store reviews and 433 product reviews collected by TargetBay. 1,811 of 1,852 reviews (97.8%) are rated 4 or 5 stars. The full count, including every 1-star and 2-star review, is published below with no filtering.
Review history runs from February 2017 to August 2026. Product reviews are spread across 272 distinct SKUs. Counts update as new verified reviews post; the figures on this page were pulled on the date shown above.
What Verified Buyers Say
Six reviews reproduced verbatim from the TargetBay feed below. Names, dates and locations are as the reviewer submitted them. Nothing here is paraphrased, composited or written on a customer's behalf.
★★★★★ ✓ Verified purchase
"They work perfectly for my application."
I have installed three of these casters under the tail-end of my 34' 2-car, open, racecar trailer. I took the 3200lb. Audi TTRS coupes on the trailer to Watkins Glen International Motorsports course recently and they saved my trailer from dragging going into and out of the tunnel that has a fairly steep grade getting to and from the garages. These 4" x 2" Phenolic Swivel Casters work exactly as expected with about 10,000lbs. worth of cars and gear on this 2-car trailer.
★★★★★ ✓ Verified purchase
"I will be a life long customer"
These phenolic wheels are just what we've been looking for. They're high quality with roller bearings instead of just a bushing. We use these on our downdraft plasma cutting tables. The discount price allows us to pass the savings on to our customers. They also offer even more savings by quantity discounts. The fast shipping is also very important to us. Thanks Casterhq !!!
Pihl · January 20, 2024 · Product review
★★★★★ ✓ Verified purchase
"American Company"
I purchased 2 sets of these for warehouse carts that my guys use at work. I have opened the box and inspected all of the casters. They look like they are great quality. The swivel casters have grease fittings for the swivel bearings as well as the axle bearings. And the fixed casters have grease fittings for the axle as well. The color of finish that I ordered was on backorder for a couple weeks. So a rep from Caster HQ contacted me to let me know and offered to substitute a different finish. I thought it was awesome on their part for someone to contact me in person to make me aware and offer an alternative.
Verified buyer · February 10, 2024 · Product review
★★★★★ ✓ Verified purchase
"Woodworking Shop Mobility"
Great casters. I have purchased two sets of these casters and mounted them to a 600 pound 10 Inch cabinet table saw and a 350 pound 16 inch band saw. Now both machines are truly mobile and can be leveled for stability. The casters are easy to bring into the level or mobile position and since they are swivel casters it is easy to position the machine exactly where you want it. They are very well made and I expect them to last a very long time.
William M. · October 26, 2020 · Product review
★★★★★ ✓ Verified purchase
"Awesome wheels and customer service!"
We have a small wine making store and our hydraulic lifts were having wheel problems. We found Caster HQ on the internet and their customer service rep, Adenna, was extremely helpful and knowledgeable! She worked with us until we found the best wheels for our lifts. Our lifts now work great! The wheels are high quality and I'm sure they will last for many years! Thanks, Caster HQ and Adenna!
Pat B. · April 24, 2022 · Product review
★★★★★ ✓ Verified purchase
"Great company with great products & outstanding customer service"
In my 2 transactions & several phone chats to nail down my rather detailed and specific needs for hundreds of dollars of 6" V groove wheels, premium bearings for them and an arm load of 4" maroon polyurithane casters, I have enjoyed each step from the webb experience to the friendly and well informed phone chats. Keep on being the you that you want to see in the work and know I praise your company at every oportunity where someone migh need you, I will be back!
Greg Y. · Safford, AZ · March 3, 2026 · Store review
Browse All 1,850+ Verified Reviews
The full TargetBay feed. Switch between store reviews and product reviews, sort by rating or recency, or search the review text. Every rating from 1 to 5 stars is included.
Most-Reviewed CasterHQ Products
The SKUs carrying the most verified product reviews. Review counts and averages are per product, pulled from TargetBay on August 21, 2026. Products with fewer than four reviews are not listed because the average is not meaningful at that sample size.
Product reviews are attached to individual SKUs, so most of the 15,000+ item catalog carries no review yet. Per-product ratings appear on the product page itself when reviews exist.
Shop by Application Area
Style counts are live catalog counts, not review counts. Reviews are not tagged by industry, so use these to reach the right specs rather than to compare ratings between categories.
287 styles · GSE, hangar carts, ground support equipment
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Automotive Manufacturing
213 styles · Body-in-white carts, battery transfer, line-side
132 styles · NSF, bakery oven, high-temp, wash-down
44 styles · Hospital cart fleets, lab equipment, cleanroom
547 styles · Tugger trains, dock carts, distribution
Every duty tier · Filter by load, mount, wheel material
How CasterHQ Verifies Reviews
Review requests go only to customers with a confirmed shipped order. There is no open submission form for people who have not bought.
Product reviews are attached to the exact item purchased, so you can see which caster, wheel material and capacity got reviewed. Store reviews cover the ordering and spec-help experience.
Every rating is published as written, including the 37 three-star, 2 two-star and 2 one-star reviews in the count above. Nothing is moderated out.
Collection, storage and display run through TargetBay, an independent review platform. CasterHQ cannot edit or delete a submitted review.
Engineering Spec Help
Need help spec'ing for YOUR application?
Send us the load, floor surface, mounting and duty cycle. Our team sizes the wheel material, mount and capacity and comes back with a quote. Volume and net-terms pricing available for OEM and MRO accounts.
CasterHQ Reviews FAQ
How many reviews does CasterHQ have, and what is the average rating?+
1,852 verified reviews at a 4.8 out of 5 average, as of August 21, 2026. That splits into 1,419 store reviews averaging 4.84 and 433 product reviews averaging 4.79. 1,811 of them (97.8%) are rated 4 or 5 stars. Reviews run from February 2017 to the present and are collected by TargetBay.
How does CasterHQ verify customer reviews are real?+
Every review is order-triggered. Requests go only to customers with a confirmed shipped order, and product reviews are linked to the specific SKU purchased. Collection and hosting run through TargetBay, a third-party platform, so CasterHQ cannot edit or remove a review once it is submitted. All star ratings are published, negative ones included.
Are there any negative CasterHQ reviews?+
Yes, and they are all published. As of August 21, 2026 there are 37 three-star, 2 two-star and 2 one-star reviews out of 1,852. Sort the feed above by "Lowest Rating" to read them. They cluster on fulfillment and fit issues, such as a stem or bore size that did not match what the buyer expected, rather than on caster failure in service.
Which CasterHQ products have the most reviews?+
Retractable leveling casters lead. The 2" x 0.88" nylon swivel retractable leveling caster (2,400 lb) has 17 reviews at a 4.9 average, and the TP-60S threaded-stem version has 8 at 5.0. After those, the 3" semi-steel threaded-stem caster has 7 at 4.7. The 433 product reviews are spread across 272 distinct SKUs, so most items in the catalog do not yet carry one.
Can I filter reviews by product or rating?+
Yes. The feed above separates store reviews from product reviews, sorts by newest, oldest, highest or lowest rating, and has a keyword search across review text. Product reviews link back to the SKU they were left on. Reviews are not tagged by industry vertical.
Can I leave a review for casters I purchased?+
Yes, if your order has shipped. You will receive an emailed review request after delivery, and you can also use the "Write a review" control in the feed above. Application context helps other buyers, so note the load, floor surface and duty cycle if you can.
Where else do CasterHQ reviews appear?+
Product reviews appear on the product detail page for the SKU they were left on. Store reviews appear here and in the review widget on the homepage. CasterHQ does not syndicate reviews to third-party sites such as Trustpilot or the BBB.