Specialty Casters
Gate Casters
BBQ Pit & Smoker Casters
Keyed Drive Wheels
Drywall Cart Casters
Skid Wheels & Casters for RVs
Leveling Casters
Shopping Cart Wheels & Casters
Band Equipment Casters & Wheels
Low Profile Casters
Cart Wheels & Casters
Toolbox Caster Sets
Bakery & High Temperature Casters
Kitchen Prep Table Caster Sets
Wire Shelving Casters
Silent Glide Casters
Last Updated: June 25, 2026
HD Industrial Supply LLC, doing business as CasterHQ and Caster Headquarters (“CasterHQ,” “we,” “us,” or “our”), owns and operates this website, online store, and related content, products, tools, communications, customer accounts, checkout experiences, advertising activities, and services (collectively, the “Services”). Our online store is powered by Shopify, which provides ecommerce hosting, checkout technology, customer account tools, payment-related functionality, fraud prevention, analytics, security, privacy controls, and related data processing capabilities.
Important Privacy Choices: Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain sale, sharing, targeted advertising, cross-context behavioral advertising, profiling, or similar processing. You can submit applicable opt-out requests through our Your Privacy Choices page or by contacting us at info@casterhq.com.
This Privacy Policy explains how we collect, use, disclose, sell, share, store, retain, protect, and otherwise process personal information when you access or use the Services, visit our website, create an account, place an order, request a quote, communicate with us, interact with our emails or advertisements, use our checkout, submit forms, or otherwise provide information to us.
This Privacy Policy is intended to apply nationwide in the United States and, where applicable, to residents of states with comprehensive privacy laws, including California and other states that provide rights related to access, deletion, correction, portability, opt-out of sale, opt-out of sharing, opt-out of targeted advertising, opt-out of certain profiling, sensitive personal information, appeal rights, and non-discrimination.
If there is a conflict between this Privacy Policy and our Terms of Service regarding personal information, this Privacy Policy controls for privacy-related matters.
We collect the categories of personal information described in this Privacy Policy for business and commercial purposes, including order processing, customer support, quote handling, account management, fraud prevention, website operation, analytics, advertising measurement, shipping, payment processing, tax compliance, legal compliance, warranty support, dispute resolution, and general business operations.
We may collect identifiers, commercial information, payment-related information, account information, internet or electronic network activity, approximate location information, communications, marketing preferences, inferences, and limited sensitive personal information. We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, tax, accounting, fraud prevention, chargeback, warranty, dispute resolution, security, operational, and compliance requirements.
We do not knowingly sell or share personal information of consumers under 16 years of age.
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a specific person, household, browser, device, or online identifier. Personal information does not include de-identified, aggregated, publicly available, or otherwise exempt information under applicable law.
We do not intentionally collect precise geolocation, biometric data, health data, racial or ethnic origin, union membership, genetic data, or similar sensitive categories for ordinary ecommerce transactions.
We may collect personal information from you directly, your device and browser, Shopify and ecommerce service providers, payment processors, fraud prevention providers, shipping and logistics partners, advertising and analytics partners, business customers or organizations, and public or commercially available sources where permitted by law.
We use personal information to process, confirm, fulfill, ship, and manage orders; provide customer accounts, order history, quotes, invoices, and support; process payments, refunds, exchanges, returns, credits, and chargebacks; maintain website functionality; and improve site performance, product selection, user experience, and customer support.
We use personal information to respond to inquiries, support requests, RFQs, account questions, and order questions, and to send transactional messages such as order confirmations, shipping notices, delivery updates, return updates, account notices, and service alerts.
We may use personal information to send marketing communications where permitted, measure advertising performance, analyze website engagement, personalize product recommendations, and deliver or improve interest-based advertising, retargeting, cross-context behavioral advertising, or targeted advertising where permitted and subject to your privacy choices.
We use personal information to detect, prevent, and investigate fraud, unauthorized transactions, malicious activity, security incidents, abuse, and policy violations; maintain payment and account security; comply with legal obligations; and enforce our Terms of Service, agreements, policies, and legal rights.
We and our partners, including Shopify, may use cookies, pixels, tags, SDKs, local storage, session identifiers, and similar technologies to operate the Services, remember preferences, secure checkout, analyze performance, personalize content, measure advertising, and deliver or improve ads.
You may manage cookie and data-sharing preferences through our cookie banner, cookie preferences link where available, browser settings, or our Your Privacy Choices page. Blocking certain technologies may affect site functionality, checkout, analytics accuracy, personalization, advertising relevance, and preference retention.
We may disclose personal information to Shopify, payment processors, fraud tools, customer support tools, email providers, IT providers, analytics providers, shipping and fulfillment partners, advertising and analytics partners, professional advisors, government or legal recipients, and business transaction parties where permitted or required by law.
We do not sell personal information for money. However, certain advertising, analytics, attribution, retargeting, cross-context behavioral advertising, and targeted advertising activities may be considered a “sale,” “sharing,” or “targeted advertising” under California and other U.S. state privacy laws, even when no money is exchanged.
Where applicable, you may opt out of the sale or sharing of personal information, targeted advertising, cross-context behavioral advertising, or certain profiling by using our Your Privacy Choices page or by contacting us at info@casterhq.com.
We do not knowingly sell or share personal information of consumers under 16 years of age.
Where required by applicable law, we treat legally recognized browser-based opt-out preference signals, including Global Privacy Control, as a request to opt out of sale, sharing, targeted advertising, or cross-context behavioral advertising for the browser or device that sends the signal.
Because opt-out preference signals are typically browser- or device-specific, you may need to enable the signal separately on each browser or device you use.
Our Services are powered by Shopify. Shopify provides ecommerce infrastructure, checkout, hosting, payment-related functionality, analytics, customer account tools, security, privacy controls, fraud prevention, and related services.
Shopify may process personal information as our service provider or processor for certain activities, and may act as an independent controller or business for other activities as described in Shopify’s own privacy documentation, service terms, and privacy portal.
Depending on where you live and subject to applicable exceptions, you may have rights to know, access, delete, correct, obtain a portable copy of personal information, opt out of sale, sharing, targeted advertising, or certain profiling, limit certain uses of sensitive personal information, withdraw consent, appeal a denied request, and not be unlawfully discriminated against for exercising privacy rights.
You may submit a privacy request by contacting us at info@casterhq.com or by using our Your Privacy Choices page for applicable opt-out requests.
We may need to verify your identity before fulfilling certain requests. We will respond to verifiable consumer privacy requests within the time required by applicable law. If we deny your request, we will explain the reason where required and provide appeal instructions if applicable.
This section supplements the rest of this Privacy Policy and applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies.
In the preceding 12 months, we may have collected and disclosed the categories of personal information described above for the business and commercial purposes described in this Privacy Policy.
We do not sell personal information for money. However, certain advertising, analytics, retargeting, and cross-context behavioral advertising activities may be considered “selling” or “sharing” personal information under California law. California residents may opt out through our Your Privacy Choices page or by using a legally recognized opt-out preference signal where required and technically supported.
We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law unless otherwise disclosed or permitted by law.
Residents of certain U.S. states may have privacy rights similar to or different from California rights. Where required by applicable law, we will honor privacy requests from residents of applicable states. You may submit requests by contacting info@casterhq.com or by using our Your Privacy Choices page for applicable opt-out requests.
We may create or use de-identified, aggregated, or anonymized information for analytics, reporting, business planning, product improvement, fraud prevention, and similar purposes. We will not attempt to re-identify de-identified information except as permitted by law.
You may opt out of marketing emails by using the unsubscribe link included in the message or by contacting us. Even if you opt out of marketing communications, we may still send transactional or service-related messages, including order confirmations, shipping updates, account notices, safety notices, legal notices, quote communications, and customer service communications.
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, protect security, and protect our legal rights. After retention requirements expire, information may be deleted, de-identified, aggregated, or otherwise handled as permitted by law.
We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, platform, transmission, database, or storage system can be guaranteed to be completely secure.
The Services are intended for business and general ecommerce users and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.
The Services may include links to third-party websites, apps, platforms, payment methods, financing tools, shipping tools, social media pages, review platforms, or other services that we do not control. We are not responsible for the privacy practices, security, content, or policies of third parties.
If you interact with us on behalf of a company, organization, government agency, school, contractor, manufacturer, distributor, or other entity, we may collect and use your business contact information to communicate with you, process orders, support quotes, manage accounts, verify authority, provide customer service, and maintain business records.
We are based in the United States. If you access the Services from outside the United States, your information may be processed, transferred, and stored in the United States or other jurisdictions where we, Shopify, or our service providers operate.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, service providers, Shopify settings, advertising tools, or business operations. The “Last Updated” date above indicates when this Privacy Policy was last revised.
If you have questions, concerns, requests, or appeals related to this Privacy Policy or our privacy practices, contact us:
Business Owner: HD Industrial Supply LLC d/b/a CasterHQ and Caster Headquarters
Email: info@casterhq.com
Address: 6850 Exchange Drive, Mansfield, TX 76063, USA
Privacy Choices: Your Privacy Choices
